Are AI chatbots security concerns?

How to Interact Safely with ChatGPT and Other AI Chatbots 

Artificial Intelligence (AI) chatbots, such as ChatGPT, Bard, and Gemini, are undoubtedly trans-formative tools that simplify daily tasks, improve productivity, and provide instant access to information. However, their increasing prevalence also introduces substantial risks to cyber-security and privacy. While these platforms are designed to assist, using them carelessly can compromise sensitive personal, professional, or business information. 

 

In this blog, we’ll explore the potential risks of interacting with AI chatbots and outline practical steps you can take to ensure your data remains secure. 

 

 Why Should You Be Cautious While Using AI Chatbots? 

Just as everything you search on Google is logged in history, anything you input into an AI chatbot can be retained in its system. For instance, copying and pasting sensitive information into a chatbot may unintentionally expose confidential business data, personal conversations, or banking details. 

 

Additionally, cyber-criminals can exploit AI tools to access your private data through hacking or deceptive practices. Awareness of these risks and adopting preventive measures can save you from significant security breaches. 

 

 Nine Key Security Practices to Safeguard Your Information 

 

1. Beware of Phishing Attempts Through Chatbots 

   Hackers may disguise themselves as legitimate chatbots to extract personal or financial information. If a chatbot asks personal questions or requests sensitive data, be vigilant. This could signal the start of a hacking attempt, leading to unauthorised access to your accounts. 

 

2. Avoid Unverified Chatbot Platforms 

   Stick to trusted platforms like ChatGPT, Bard, and Gemini. Even on these sites, double-check URLs for slight alterations, which could indicate fraudulent copies designed to steal data. 

 

3. Understand the Threat of Keyloggers 

   A keylogger is a type of malicious software that records your keystrokes, potentially capturing login credentials or confidential information. Visiting unverified chatbot websites can unknowingly download such malware. To stay safe, only use trusted platforms and install robust antivirus software. 

 

4. Mask Real Names and Organisational Data 

   When sharing examples or discussing hypothetical scenarios, use fictitious names or dummy data instead of actual details. This ensures sensitive information is not inadvertently exposed. 

 

5. Use Virus-Free Devices 

   Always access AI chatbots on systems that are regularly scanned for malware. Keeping your computer or mobile device secure is essential to prevent unauthorised access. 

 

6. Disable Chat-Saving Features 

   Many chatbots save conversations for future improvements. However, sensitive discussions should not be stored. Disable the chat-saving feature where possible to keep your interactions private. 

 

7. Avoid Storing Confidential Data on Shared Systems 

   If you’re using office devices to access chatbots, ensure these systems do not store sensitive files. Keeping such data offline or on secure systems can limit exposure. 

 

8. Update Software Regularly 

   Ensure that all applications, including AI tools and operating systems, are updated frequently. Updates often include critical security patches that protect against new threats. 

 

9. Monitor Unusual Data Usage 

   Periodically review which applications are consuming the most data on your devices. If an app exhibits unusually high data usage, investigate its behaviour—it could be transmitting your data externally without your knowledge. 

 

AI chatbots have revolutionised how we interact with technology, making complex tasks effortless. Yet, their convenience must be balanced with caution. As users, it is our responsibility to understand the associated risks and take appropriate measures to protect our privacy. 

 

By following the practices outlined above, you can confidently utilise AI chatbots without jeopardising your personal or professional security. Stay informed, stay updated, and most importantly, stay cautious.