How to Interact Safely with ChatGPT and Other AI Chatbots
Artificial
Intelligence (AI) chatbots, such as ChatGPT, Bard, and Gemini, are undoubtedly
trans-formative tools that simplify daily tasks, improve productivity, and
provide instant access to information. However, their increasing prevalence
also introduces substantial risks to cyber-security and privacy. While these
platforms are designed to assist, using them carelessly can compromise
sensitive personal, professional, or business information.
In this
blog, we’ll explore the potential risks of interacting with AI chatbots and
outline practical steps you can take to ensure your data remains secure.
Why Should You Be Cautious While Using AI Chatbots?
Just as
everything you search on Google is logged in history, anything you input into
an AI chatbot can be retained in its system. For instance, copying and pasting
sensitive information into a chatbot may unintentionally expose confidential
business data, personal conversations, or banking details.
Additionally,
cyber-criminals can exploit AI tools to access your private data through hacking
or deceptive practices. Awareness of these risks and adopting preventive
measures can save you from significant security breaches.
Nine Key Security Practices to Safeguard Your Information
1. Beware of
Phishing Attempts Through Chatbots
Hackers may disguise themselves as
legitimate chatbots to extract personal or financial information. If a chatbot
asks personal questions or requests sensitive data, be vigilant. This could
signal the start of a hacking attempt, leading to unauthorised access to your
accounts.
2. Avoid
Unverified Chatbot Platforms
Stick to trusted platforms like ChatGPT,
Bard, and Gemini. Even on these sites, double-check URLs for slight
alterations, which could indicate fraudulent copies designed to steal data.
3. Understand
the Threat of Keyloggers
A keylogger is a type of malicious software
that records your keystrokes, potentially capturing login credentials or
confidential information. Visiting unverified chatbot websites can unknowingly
download such malware. To stay safe, only use trusted platforms and install
robust antivirus software.
4. Mask Real
Names and Organisational Data
When sharing examples or discussing
hypothetical scenarios, use fictitious names or dummy data instead of actual
details. This ensures sensitive information is not inadvertently exposed.
5. Use
Virus-Free Devices
Always access AI chatbots on systems that
are regularly scanned for malware. Keeping your computer or mobile device
secure is essential to prevent unauthorised access.
6. Disable
Chat-Saving Features
Many chatbots save conversations for future
improvements. However, sensitive discussions should not be stored. Disable the
chat-saving feature where possible to keep your interactions private.
7. Avoid
Storing Confidential Data on Shared Systems
If you’re using office devices to access
chatbots, ensure these systems do not store sensitive files. Keeping such data
offline or on secure systems can limit exposure.
8. Update
Software Regularly
Ensure that all applications, including AI
tools and operating systems, are updated frequently. Updates often include
critical security patches that protect against new threats.
9. Monitor
Unusual Data Usage
Periodically review which applications are
consuming the most data on your devices. If an app exhibits unusually high data
usage, investigate its behaviour—it could be transmitting your data externally
without your knowledge.
AI chatbots
have revolutionised how we interact with technology, making complex tasks
effortless. Yet, their convenience must be balanced with caution. As users, it
is our responsibility to understand the associated risks and take appropriate
measures to protect our privacy.
By following
the practices outlined above, you can confidently utilise AI chatbots without
jeopardising your personal or professional security. Stay informed, stay
updated, and most importantly, stay cautious.