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Saturday, January 7, 2012

MS Project Manual

MS Project 2010

Table of Contents
the Missing Credits........................... xvii
Introduction.................................
1
Part One: Project Management: The Missing Manual
Chapter 1: Projects: In the Beginning . . . . . . . . . . . . . . . . . 19
What’s So Special about Projects?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
What Is Project Management? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Why Manage Projects?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Picking the Right Projects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Importance of Business Objectives. . . . . . . . . . . . . . . . . . . . . . . . . 25
Common Selection Criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Gaining Support for a Project. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Identify Who Has a Stake in the Project . . . . . . . . . . . . . . . . . . . . . . . . . 32
Documenting Stakeholders ............................... 34

Publicizing a Project and Its Manager ............................ 35

Chapter 2: Planning a Project..................... 39

Project Planning in a Nutshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Defining the Project. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
What’s the Problem?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Giving Meaning to a Project. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How Will You Solve the Problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Defining Project Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Identifying Project Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Gauging Success. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Defining Project Boundaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Documenting Project Assumptions ........................... 51

Documenting How You’ll Run the Project.......................... 51
Laying Out Project Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

 Communicating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Managing Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
 Managing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Managing Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 3: Taking Microsoft Project for a Test Drive . . . . . . . 59
Navigating the Project Ribbon................................ 59
Managing Files in the Backstage View . . . . . . . . . . . . . . . . . . . . . . . . . . 60
A Tour of the Other Ribbon Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
The Project Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating a Project Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
What Work Must Be Done? 65 What Results Must Your Project Produce—and When? . . . . . . . . . . . . . . . . . 69
How Does Each Task Depend on Other Tasks? . . . . . . . . . . . . . . . . . . . . . 70
who’s Going to Do the Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
 How Long Will All These Tasks Take? .......................... 74
 Saving Your Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 4: Breaking Work into Task-Sized Chunks.......................... 77
Identifying the Work to Be Done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Breaking Down Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
 When Is Enough? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Building a WBS in Microsoft Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Creating a WBS in Project from the Top Down . . . . . . . . . . . . . . . . . . . . . 84
Creating and Modifying a WBS on the Fly . . . . . . . . . . . . . . . . . . . . . . . . 89
Documenting a WBS in Another Program . . . . . . . . . . . . . . . . . . . . . . . . . . 90
 Pasting a WBS into Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
 Setting Up Custom WBS Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
 Documenting Work Package Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
 Building Work Package Documents in Word . . . . . . . . . . . . . . . . . . . . . . 97
 Linking Work Packages to the Project Schedule . . . . . . . . . . . . . . . . . . . . . 99
Chapter 5: Estimating Task Work and Duration . . . . . . . . . . 101
Understanding Work and Duration............................. 10
2
Getting Good Estimates................................... 10
2
How Accurate Do You Need to Be? .......................... 10
3
Ways to Estimate Work................................. 10
5
Getting Estimates from the Right People........................ 10
6
Don’t Ask for Only One Number............................ 10
6
Don’t Pad Estimates .................................. 10
7
Give Feedback on Estimates .............................. 10
8

Table of contents
Getting Estimates into Project................................ 109
Exporting Work Packages to Excel ........................... 109
Importing Estimates into Project............................ 113
Planning with Manually Scheduled Tasks.......................... 116
Setting the Scheduling Mode.............................. 116
Creating Tasks with Incomplete Information. . . . . . . . . . . . . . . . . . . . . . 119
Planning from the Top down.............................. 120

Chapter 6: Setting Up a Project Schedule . . . . . . . . . . . . . . 123
Creating a New Project File ................................. 123
Creating a Blank Project File.............................. 12
4
Creating a Project File from an Excel Workbook. . . . . . . . . . . . . . . . . . . . 12
4
Using a Template to Create a Project File....................... 12
5
Specifying a Template Folder.............................. 12
6
Saving a New Project .................................... 12
9
Saving Projects to Other File Formats ......................... 13
0
Protecting Your Project Files .............................. 13
3
Opening a Project File.................................... 13
4
Setting Up Options For a Project .............................. 13
5
Setting the Project Start Date.............................. 13
5
Setting the Standard Workdays ............................ 13
7
Adding Tasks to a Project .................................. 14
1
Adding Tasks ...................................... 14
2
Creating Milestones .................................. 14
4
Creating Repeating Tasks................................ 14
6
Inserting, Moving, and Deleting Tasks ........................... 14
8
Inserting Tasks ..................................... 14
8
Moving Tasks ...................................... 14
9
Copying Tasks ........................................ 15
0
Deleting Tasks ..................................... 15
2
modifying a Task’s Level in the Outline........................... 15
2
 
Chapter 7: Making a Schedule that’s Easy to maintain . . . . . . 155
How Tasks Affect One Another ............................... 156 Building Relationships Between Tasks ........................... 158 Creating Finish-to-Start Task Dependencies . . . . . . . . . . . . . . . . . . . . . . 158 Creating and Modifying All Types of Task Dependencies . . . . . . . . . . . . . . . 159 Delaying or Overlapping Tasks............................. 162 Scheduling Task Work Time with Calendars . . . . . . . . . . . . . . . . . . . . . . . . 164 Setting Specific Task Dates ................................. 165 Manually Scheduling Task Dates ............................ 166 Types of Constraints .................................. 166 Setting and Changing Constraints ........................... 168 Preventing Unwanted Date Constraints ........................ 169 Setting Deadline Reminders.............................. 169
Part Two:  Project Planning: More Than Creating a Schedule
Chapter 8: Building a Team for Your Project . . . . . . . . . . . . 175
Identifying Project Resources................................ 17
6
Who’s Responsible for What.............................. 17
6
Who Reports to Whom................................. 17
9
Understanding Project’s Resource Types.......................... 18
0
Adding Resources in Microsoft Project........................... 18
2
Adding Resources Manually.............................. 18
4
Importing Resources from Other Programs . . . . . . . . . . . . . . . . . . . . . . 18
5
Deleting Resources................................... 18
9
Providing Detailed Resource Information ......................... 18
9
Filling in General Information............................. 19
0
Defining When Work Resources Work ......................... 19
2
Defining Costs for Work and Material Resources . . . . . . . . . . . . . . . . . . . 19
7
Setting Up Cost Resources............................... 20
0

Chapter 9: Connecting Resources to Tasks . . . . . . . . . . . . . 201
 Assigning Work Resources to Tasks............................. 202
 Assigning Resources with the Dialog Box....................... 202
 Assigning Resources in the Task Form ......................... 205
Assigning Resources in a Gantt chart Table . . . . . . . . . . . . . . . . . . . . . . 208
 Finding the Right Resources.............................. 209
 Quickly Assigning Resources with Team Planner . . . . . . . . . . . . . . . . . . . 213
 Assigning Material Resources to Tasks ........................... 217
Understanding Duration, Work, and Units ......................... 219
 Modifying Resource Assignments ............................. 220
Adding and Removing Resources from Tasks....................... 221
When Effort Drives the Schedule............................ 223
Controlling Assignment Changes with Task Types . . . . . . . . . . . . . . . . . . . 224
Chapter 10: Does the Schedule Work? . . . . . . . . . . . . . . . . 229
Making Sure Tasks Are Set Up Correctly.......................... 230
 Reviewing Task Dependencies............................. 231
Changing Manually Scheduled Tasks to Auto Scheduled . . . . . . . . . . . . . . . 233
Freeing Tasks from Date Constraints.......................... 236
Defining Work Schedules with Calendars ......................... 238
Creating New Calendars................................ 238
 Modifying Calendars .................................. 239
 Applying Calendars................................... 249
 Task Inspectors: Help with Schedule Problems . . . . . . . . . . . . . . . . . . . . . . . 251
 Building Realities into Assignments............................. 253
 Replacing Generic Resources with Real Ones . . . . . . . . . . . . . . . . . . . . . 254
 Assigning Part-Time Workers.............................. 256
Modeling Productivity in Project ............................ 257
 Adjusting Tasks for Resource Capability . . . . . . . . . . . . . . . . . . . . . . . . 258
Table of contents
Balancing Workloads .................................... 259
 Finding Resources Over- and Under-Allocations . . . . . . . . . . . . . . . . . . . . 260
 Adjusting Assignments to Correct Allocations . . . . . . . . . . . . . . . . . . . . . 267
 Leveling Assignments.................................. 275
 Prioritizing Projects and Tasks ............................. 281
Chapter 11: Setting up a Project Budget. . . . . . . . . . . . . . . 285
 Putting a Price Tag on Your Project............................. 286
 Incorporating Resource Costs................................ 288
 Preparing for Cost Calculations............................... 289
 Assigning Cost Resources to Tasks ........................... 289
 Entering an Oddball Cost for a Task.......................... 293
 Reviewing Cost Information................................ 295
 Seeing Overall Project Costs .............................. 296
Seeing Costs for Tasks, Resources, and Assignments . . . . . . . . . . . . . . . . . 298
 Adding Custom Budget Information.......................... 300
 Comparing Costs to Your Budget .............................. 302
 Step 1: Create and Designate Budget Resources . . . . . . . . . . . . . . . . . . . 302
 Step 2: Assign Budget Resources to the Project Summary Task . . . . . . . . . . . . 304
 Step 3: Enter Budget Cost and Work Values . . . . . . . . . . . . . . . . . . . . . . 306
 Step 4: Associate Resources with Their Budget Type . . . . . . . . . . . . . . . . . 310
 Step 5: Compare Budget Resource Values....................... 312
 Reducing Project Costs................................... 315
 Checking for Cost Errors................................ 315
 Adjusting the Schedule................................. 317
 Adjusting Assignments ................................. 318
 Rethinking Your Project Budget ............................ 318
Setting the Project Fiscal Year................................ 319
Assigning Accounting Codes................................ 320
Entering Accounting Codes in a Custom Field . . . . . . . . . . . . . . . . . . . . . 320
Creating Multilevel Accounting Codes......................... 322
Applying Accounting Codes to Your Project . . . . . . . . . . . . . . . . . . . . . . 325
Chapter 12: Refining a Project Schedule . . . . . . . . . . . . . . . 327
Evaluating the Project Schedule .............................. 32
8
Comparing Finish Dates to Deadlines......................... 32
8
Finding the Best Tasks to Shorten ........................... 32
9
Reviewing Project Costs................................ 33
2
Project Tools for Change .................................. 33
6
See Why Tasks Occur When They Do ......................... 33
7
Seeing What Changes Do ............................... 33
7
Undoing Changes.................................... 33
9
Adjusting Resource Assignments .............................. 34
0
Increasing Units to Decrease Duration......................... 34
1
Assigning a Different Resource............................. 34
3
Adding Resources................................... 34
4
Using Slack Time to Shorten the Schedule. . . . . . . . . . . . . . . . . . . . . . . 34
4

Table of contents
Splitting Tasks into Smaller Pieces............................. 346
Overlapping Tasks...................................... 347
Finding Tasks to Fast-Track ............................... 348
Modifying Task Dependencies to Overlap Tasks . . . . . . . . . . . . . . . . . . . . 349
Paying More for Faster Delivery .............................. 350
Time vs. Money..................................... 350
Using a Spreadsheet to Choose Tasks to Crash . . . . . . . . . . . . . . . . . . . . 351
Playing What-If Games................................... 353
Inactivating Tasks .................................... 353
Comparing Projects................................... 355

Chapter 13: Saving the Project Plan . . . . . . . . . . . . . . . . . 359
Obtaining Approval for the Plan.............................. 360
Storing Project Documents................................. 36
0
Preserving the Original Plan in Project ........................... 36
2
Setting a Baseline.................................... 36
5
Setting Additional Baselines.............................. 36
6
Adding New Tasks to a Baseline ............................ 36
8
Clearing a Baseline................................... 37
1
Viewing Baselines.................................... 37
2




Part Three: Projects in Action
Chapter 14: Tracking Progress ..................... 381

Picking the Best Way to Track Progress........................... 382

Obtaining Progress and Cost Data............................. 383
 Collecting Task Progress from Your Team Members. . . . . . . . . . . . . . . . . . 383
Collecting Progress Data about Other Resources . . . . . . . . . . . . . . . . . . . 387
Entering Actual Progress in Project............................. 388
Updating Task Progress................................. 388
 Updating the Project Using Resource Assignment Progress . . . . . . . . . . . . . . 394
Globally Updating the Project............................. 398
 Updating Project Costs................................. 401
Chapter 15: Evaluating Project Performance . . . . . . . . . . . . 407
Scheduled, Baseline, and Actual Values.......................... 408
Is the Project on Time? 40
9
Checking Status at the Project Level.......................... 40
9
Reviewing the Critical Path ............................... 41
1
Looking for Delayed Tasks ............................... 41
3
Looking for Tasks Heading for Trouble......................... 41
5

Table of contents
Checking on Work...................................... 416
Checking for over budget Work ............................ 41
7
is the Project within Budget? 41
8
Comparing Costs with Views and Filters ........................ 41
9
Evaluating Costs with Reports............................. 41
9
Comparing Project Costs to a Budget......................... 42
0
Earned Value Analysis.................................... 42
0
Gauging Performance with Earned Value Measures. . . . . . . . . . . . . . . . . . 42
1
Analyzing an Earned Value Graph ........................... 42
2
Using Additional Earned Value Measures . . . . . . . . . . . . . . . . . . . . . . . 42
3
Viewing Earned Value in Project ............................ 42
5
Controlling How Project Calculates Earned Value . . . . . . . . . . . . . . . . . . . 42
7
Getting Back on Track .................................... 42
8
A Review of Project Tuning Techniques ........................ 42
8
Assigning Overtime................................... 42
9

Chapter 16: Managing Change . . . . . . . . . . . . . . . . . . . . . 433
Setting up a Change Management System......................... 434
Managing Change Requests.............................. 434
The Change Review Board: Deciding on Changes . . . . . . . . . . . . . . . . . . . 436
 Tracking Change Requests ............................... 437
Managing Changes in Project................................ 438
 Finding the Effects of a Proposed Change. . . . . . . . . . . . . . . . . . . . . . . 439
 Updating Project with Approved Change Requests . . . . . . . . . . . . . . . . . . 443
 Flagging Change Requests in Project.......................... 444
Chapter 17: Reporting on Projects . . . . . . . . . . . . . . . . . . 447
An Overview of Project’s Reports .............................. 448
Overall Status...................................... 44
8
Financial Performance ................................. 45
0
Task Management................................... 45
2
Resource Management................................. 45
3
Text-Based Reports ..................................... 45
4
Generating Text-Based Reports............................. 45
5
Customizing Text-Based Reports ............................ 45
7
Working with Visual Reports................................ 46
2
Generating a Visual Report ............................... 46
4
Rearranging and Formatting an Excel Visual Report. . . . . . . . . . . . . . . . . . 46
5
Rearranging and Formatting a Visio Visual Report . . . . . . . . . . . . . . . . . . 47
1
Customizing Visual Report Templates ......................... 47
3
Saving Report Data................................... 47
5
Printing Views to Report Project Information . . . . . . . . . . . . . . . . . . . . . . . . 47
6

Table of contents
Chapter 18: Closing a Project ..................... 479
Obtaining Project Acceptance................................ 480
Tying Up Loose Ends .................................... 480
Producing Project Closeout Reports............................ 481
Summarizing a Project................................. 482
Reporting Performance................................. 483
Documenting What You Learned............................ 484
What to Do with Project Information............................ 487

Part Four: Project Power Tools
Chapter 19: Working on Multiple Projects. . . . . . . . . . . . . . 491
 Managing Multiple Projects................................. 492
Creating a Master Project ............................... 493
Removing a Project from a Master Project. . . . . . . . . . . . . . . . . . . . . . . 497
 Linking Tasks in Different Projects ........................... 498
 Sharing Resources among Projects............................. 500
 Creating a Resource Pool................................ 500
Connecting a Project to a Resource Pool....................... 501
 Opening and Saving Sharer Projects.......................... 503
 Detaching a Sharer Project from the Resource Pool. . . . . . . . . . . . . . . . . . 504
 Editing Resource Pool Information........................... 504
Chapter 20: Exchanging Data between Programs . . . . . . . . . 507
Copying Information.................................... 50
9
Copying Project Data to Other Programs....................... 50
9
Copying Data from Other Programs into Project . . . . . . . . . . . . . . . . . . . 51
0
Creating Pictures of Project Information. . . . . . . . . . . . . . . . . . . . . . . . 51
2
Importing and Exporting Data ............................... 51
4
Importing Data into Project .............................. 51
6
Exporting Data from Project.............................. 51
9
Using an Existing Map................................. 52
2
Exchanging Data with Excel .............................. 52
3
Working with Project and Visio............................. 52
8
Sharing Projects with SharePoint .............................. 53
4
Sharing Tasks with Your Team............................. 53
4
Saving a Project File to a SharePoint Site....................... 54
1

Chapter 21: Linking and Embedding . . . . . . . . . . . . . . . . . 543
Linking and Embedding Project Data............................ 545
 Linking Project Files to Other Programs ........................ 546
 Embedding Project Files in Other Programs . . . . . . . . . . . . . . . . . . . . . . 548
Linking Project Table Data to Other Programs . . . . . . . . . . . . . . . . . . . . . 549
Table of contents
Linking and Embedding Data into Project......................... 550
 Linking and Embedding Entire Files into Project. . . . . . . . . . . . . . . . . . . . 551
Linking and Embedding Parts of Files in Project . . . . . . . . . . . . . . . . . . . . 552
 Linking Tabular Data in Project............................. 554
Working with Linked and Embedded Objects....................... 554
Editing Linked Objects................................. 555
Managing Linked Objects ............................... 556 Editing Embedded Objects............................... 558
Chapter 22: Project on the Internet. . . . . . . . . . . . . . . . . . 559
Hyper linking to Information................................ 559
Creating a Hyperlink to a File or Web Page . . . . . . . . . . . . . . . . . . . . . . 56
0
Modifying Hyperlinks.................................. 56
2
Creating a Hyperlink to a Location in the Project File . . . . . . . . . . . . . . . . . 56
2
Integrating Project and Outlook .............................. 56
4
Adding Project Tasks to Outlook ............................ 56
4
Importing Tasks from Outlook ............................. 56
5
Copying Tasks from an Email............................. 56
6
Sending Project Information to Others......................... 56
7




Part Five: Customizing Project
Chapter 23: Viewing What You Want . . . . . . . . . . . . . . . . . 573
Creating Your Own View .................................. 574
Modifying Basic View Contents ............................ 57
5
Creating a New View .................................. 58
0
Changing the Looks of a Gantt Chart View ...................... 58
3
Customizing the Timescale ............................... 59
5
Changing a Usage View’s Appearance ......................... 59
7
Customizing the Timeline ............................... 60
0
Customizing the Team Planner View .......................... 60
1
Customizing the Resource Graph ........................... 60
2
Modifying a Network Diagram............................. 60
5
Customizing the Calendar View ............................ 60
8
Changing Tables....................................... 61
0
Switching the Table in a View ............................. 61
0
Changing Table Contents................................ 61
1
Modifying a Table Definition .............................. 61
3
Creating a New Table.................................. 61
6
Changing the Way Text Looks................................ 61
6
Changing Categories of Text .............................. 61
7
Changing Selected Text ................................. 61
9

Table of contents
Filtering Through Information ............................... 620
Applying Filters..................................... 620
Creating and Editing Filters............................... 620
Defining Filters..................................... 622
Quick and Dirty Filtering with AutoFilter. . . . . . . . . . . . . . . . . . . . . . . . 629
Grouping Project Elements................................. 632
Working with Groups.................................. 632
Creating a Group.................................... 633
Changing Group Intervals ............................... 637

Chapter 24: Defining Your Own Fields . . . . . . . . . . . . . . . . 639
Understanding Custom Fields ............................... 640
Customizing a Field..................................... 64
1
Creating Lists of Valid Values .............................. 64
3
Calculating Field Values................................ 64
6
Calculating Values in Summary Rows ......................... 64
9
Displaying Values Graphically............................. 65
0
Coding Tasks and Resources................................ 65
2
Setting Up a Template for Outline Code Values . . . . . . . . . . . . . . . . . . . . 65
3
Setting Up an Outline Code Lookup Table....................... 65
4




Chapter 25: Customizing the Ribbon and Quick Access Toolbar. 657
Customizing the Ribbon................................... 658
Turning Tabs On and Off................................ 65
9
Creating Custom Tabs ................................. 66
0
Creating Custom Groups................................ 66
1
Adding a Command to the Ribbon........................... 66
2
Rearranging Ribbon Elements............................. 66
4
Removing Custom Ribbon Elements.......................... 66
5
Resetting Ribbon Customizations ........................... 66
5
Customizing the Quick Access Toolbar ........................... 66
5





Chapter 26: Reusable Project: Templates . . . . . . . . . . . . . . 667

Sharing Custom Elements.................................. 668
Storing Project Settings and Elements........................... 66
9
Copying Elements between Files............................ 67
0
Removing Customized Elements from Files . . . . . . . . . . . . . . . . . . . . . . 67
4
Renaming Customized Elements............................ 67
4
Building Templates for Projects ............................... 67
5
Creating a Project Template .............................. 67
5
Making Your Templates Easy to Find.......................... 67
7
Creating a Project File from a Template ........................ 679

Chapter 27: Saving Time with Macros . . . . . . . . . . . . . . . . 681

What You Can Do with Macros ............................... 682


Recording Macros...................................... 682


Running Macros....................................... 685


Running Macros in the Macros Dialog Box ...................... 685


Running a Macro from the Ribbon........................... 686


Using Keyboard Shortcuts to Run Macros....................... 688


Viewing and Editing Macro Code .............................. 688


Learning More about Programming Project . . . . . . . . . . . . . . . . . . . . . . . . 689

Part Six: Appendixes

Appendix A: Installing Project . . . . . . . . . . . . . . . . . . . . . 693 Appendixes B: Getting Help for Project . . . . . . . . . . . . . . . . . 703 Appendixes C: Keyboard Shortcuts ................... 715 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
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